Privacy Policy
GSGD Field Solutions LLC · Last updated: June 2026
1. Who We Are
GSGD Field Solutions LLC ("GSGD", "we", "us") operates gsgdfieldsolutions.com. This policy explains what personal information we collect through this site and how we use it.
2. What We Collect
Contact and demo forms: name, email, phone, company, and your message. AI chat assistant: the messages you type, and — only if you choose to share them — your name and phone number for a callback. Client portal: account email and login activity. We do not sell personal information.
3. How We Use It
We use the information you submit solely to respond to enquiries, schedule service, provide demos, deliver contracted services, and operate the client portal. Form and chat submissions generate an email notification to our team inbox.
4. Cookies & Preferences
We use strictly necessary cookies for portal authentication (secure, http-only session tokens) and local browser storage for your theme and language preferences. We do not use advertising trackers.
5. AI Chat Assistant
Chat messages are processed by a third-party large language model provider to generate responses and are stored so the assistant can keep conversation context. Do not share passwords, card numbers, or other sensitive credentials in chat — we will never ask for them.
6. Retention & Security
Enquiries and chat transcripts are retained for as long as needed to serve you and meet legal obligations, then deleted. Data is stored on access-controlled infrastructure; we apply the same security discipline we sell — least privilege, encryption in transit, and audit logging.
7. Your Rights
You may request a copy or deletion of the personal information we hold about you at any time by emailing gsgdfieldsolutions@gmail.com. We respond within 30 days.
8. Contact
Privacy questions: gsgdfieldsolutions@gmail.com or +1 (512) 939-8417. GSGD Field Solutions LLC, Austin, Texas, USA.